Panda Express is offering customers a free entree when they successfully complete the pandaexpress.com/guest feedback survey. The survey is designed to give customers the opportunity to share their experience about a recent visit to a Panda Express restaurant. The information gathered in the survey is used to create a better atmosphere as well as improve customer service and food.
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Although the Panda Express is a very famous Chinese fast food chain but it does not mean that it is perfect and your experience there would always be really pleasant. There is always room for improvement, but the improvement could only be made upon the notification of the area of lacking. That is actually what the Panda express guest feedback survey is intended to do. The restaurant wants to make sure that it satisfies its customers to the fullest on each of their visits and it can only do so by taking suggestions from the customers directly. As far as the customers are concerned if they knew that even the slightest of the shortcomings would be taken care of on the next visit by simply filling out the survey why would they do not want to do so? On the other hand, everyone likes to be appreciated for their work and Panda Express wants the same as well in order to give its customers the customer care they require with even more zeal and enthusiasm.
As a customer, when you are pleased with almost everything you just want to commend the great service that has been provided to you and now you can do that just by filling out a small survey. So all in all this survey acts as a really important feature for both the parties involved in order to make things even better. Most of you have been to the restaurant and know that the quality and the taste of food is just awesome and if by filling out a small survey you can get a free entrée at the Panda Express there is no point in not doing it.
About Panda Express:
Panda Express is one of the largest casual, fast food restaurant chains in the United States. Panda Express serves delicious dishes like Mandarin Chicken, Beijing Beef, Eggplant Tofu as well as old favorites such as Chow Mein and Fried Rice. Beginning in Pasadena, California, Panda Express opened in 1973 and is still growing today in 2015.
As is rightly said that success is never achieved overnight, so is the case with Panda Express. There is a complete history of unimaginable hard work and devotion to make it what it actually is today and that is the biggest Chinese fast food restaurant of the US. It all started back in 1973 by Andrew Cherng and Peggy Cherng, both Andrew and Perry are alumni of Baker University, which is located in Baldwin City, Kansas. The Baker University was actually the place where the two met. It was the year 1973 when the parents of Andrew moved to the United States and him along with his father started a restaurant business and named it as Panda Inn.
The first Panda Inn restaurant was opened at Pasadena California. In the starting years the restaurant was complete flop. Andrew even had to offer freebies and special deals to customers in order to attract them to din in the restaurant. Peggy joined Andrew and father in the business in 1982. It was a really tough time for the Panda Inn. Somehow Andrew became friends with Terry Donahue who was the head football coach of UCLA at that time. Through this connection Andrew met Dan who was Terry’s bother and was in real state business. This connection actually led to the formation of the Panda Express restaurants, when in 1983 Andrew was offered to open a fast food version of his restaurant in the food court of Glendale Galleria, which was managed by Donahue Schriber Real Estate. After two years of success, the second Panda Express restaurant opened in 1985 at the Westside Pavilion. Since then there was no looking back for the Panda Express and they expanded all over the US. Panda Express is really famous for Chinese-American orange chicken and chef Andy Kao takes the credit of developing the recipe in 1987 at a Panda Express restaurant in Hawaii.
It was the year 2014 when the Panda Restaurant group’s overall sale went over $2 billion. At this point in time, the group of the restaurant was also nearing 2500 employees. As of now, Panda Express has more than 2000 locations all over the US. The Panda Express has also opened a Panda Innovation Kitchen under the supervision of Peggy Cherng. The reason of opening this Innovation Kitchen is to experiment with different recipes and come up with new food items on the menu of the Panda Express.
To Sum Up
The Panda Express is a huge success story today but it took a lot of devotion and hard work to bring it to where it stands today. It is one of the US largest Chinese fast food restaurants with more than 2000 branches
Due to reasons unknown Andrew and Peggy, in the beginning, decided that they would open Panda Express only in big shopping malls. Suddenly in the late 1980 and early 1990s, they thought of experimenting with opening branches in supermarkets and they did so through a deal with Vons. It was in 1997 that the Panda Express opened its first stand-alone restaurant in Hesperia, California and this was a drive-through restaurant. This evolution was so big and successful that today we find even less then 2 percent of the Panda Express restaurants in malls.
After achieving huge success in the US, Andrew and Peggy decided to take Panda Express outside the US border. They launched the first Panda Express outside of the US in September 2011 in Mexico City, Mexico. It was in 2013 when the Panda Express went to Canada and opened its first restaurant in Nepean, Ontario on Hunt Club Road. Then it was the turn of South Korea and the company opened its first restaurant there in September 2014 in Seoul. The Panda Express stepped into the Middle-Eastern territory by opening their first restaurant in Dubai in the year 2014 and in 2016 it went to Guatemala and opened the first restaurant in Guatemala City. Panda Express has also operated in Japan with 8 branches but due to the lapse in contract with a local franchise it had to quit from there. Later on, in 216 it went to Japan with a bang again and open its only branch there in Kawasaki.
How To Get A Free Entree In The pandaexpress.com/guest Survey
You will need:
1. A device capable of browsing the internet.
2. A recent purchase receipt from Panda Express with a survey invitation printed on it.
3. A pen or pencil.
4. An email account that you can access.
1. Go to the survey website at: pandaexpress.com/guest and enter the store number. You will find this printed at the top of the store receipt. Then click ‘Next’.
2. Next, enter the order number printed on your receipt. Then click ‘Next’.
3. Over the next few pages you will be asked a variety of questions requiring you to reflect back to the day you visited Panda Express.
4. You will be asked questions about the size of your portions, the freshness and quality of the food served to you.
5. Rate each question on a scale of Highly Satisfied to Highly Unsatisfied.
6. At the end of the survey you will see a redemption code displayed on your screen. Write this code down on your store receipt so that you may redeem it on your next visit.
7. You may also submit your email address so that you will be notified of further offers and discounts.
Rate Your Experience With Panda Express. Leave Your Comments Below
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